Accessing your Phone

1.  ACCESSING YOUR PHONE MAILBOX

All of your voice messages will reside in your personal "mailbox", which is passcode protected. Your System Administrator will assign you a temporary passcode to use the first time you access your mailbox (“1234”). How you log into your mailbox will depend on whether you’re calling from inside or outside your Taconic Hills.

Inside Taconic Hills CSD 

From your own extension

Dial extension 2899 or press your voicemail key.

Enter your passcode when prompted.

From another extension

Dial extension 2899 or press your voicemail key.

Press the * key

Enter your mailbox number followed by the * key.

Enter your passcode when prompted.

Outside Taconic Hills CSD

From an outside line to the automated receptionist

Dial 518-325-2899.

Enter your mailbox number followed by the * key.

Enter your passcode when prompted.

2.  Accessing User Options and User Tutorial

After entering your voice mail, Press 8 to access user options from the main menu. You can press at any time to go through the user tutorial again

From the user options menu, you can change:

Greetings - press 4

Press 5 to lesson to greeting

press 7 to record your greeting

Name  -  press 6   Rerecord your name

Passcode  -  press 7   Change your passcode

Please note during school hours the phone will ring for calls inside of school.  Outside calls will go directly to voicemail when outside caller dials 518-325-2800 with our extension (Example: 518-325-2800-2557).

3.  How to place a call outside the school (need an account code)

  • Dial *5

  • Enter your 4-digit Authorization Code, hear dial tone

  • Dial 6, hear dial tone, and dial the number

4.  How to use the PHONEBOOK feature

  •   Press PHONE BOOK (first button on left of display)

  •   Enter name by using number pad (like texting)

  •   Press LOOKUP (second button on left)

  •   Press NEXT to navigate to the entry you want to call.

  •   Press CALL to dial number

  •   Lift the handset (optional)

5.  Volume Control

all three settings need to have handset picked up and hung up to lock setting

To adjust the ringer volume control:

          When the phone is ringing, press (UP) or (DOWN)

To adjust handset volume:

           When the handset is in use, press (UP) or (DOWN)

Speaker Volume Control

           When on a handsfree call, press (UP) or (DOWN)